Privacy Policy

Last Updated: 04/02/2025

Touch Base Automotive ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.touchbaseautomotive.com ("Site"), or interact with our services. By using our Site, you agree to the terms of this policy.

1. Information We Collect

a) Personal Information

We may collect personal information you provide directly to us, including but not limited to:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party payment providers)
Account login details (if applicable)

b) Automatically Collected Information

When you visit our Site, we may automatically collect certain information, such as:

IP address
Browser type and version
Device type
Pages visited and time spent on the Site
Referring website or source
Cookies and tracking data (see Section 6: Cookies & Tracking for more details)

c) Information from Third Parties

We may receive information about you from third-party services, such as payment processors, social media platforms, and analytics providers.

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Provide customer support
Improve and optimise our Site and services
Communicate with you regarding orders, promotions, and updates
Prevent fraud and enhance security
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers – Third-party companies that help us operate our business, such as payment processors, shipping companies, and marketing partners.
Legal Compliance – If required by law, we may disclose information to regulatory authorities, law enforcement, or to protect our rights and safety.
Business Transfers – In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorised access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

a) Access, Update, or Delete Your Data

You may request access to your personal information or ask us to update or delete it by contacting us at info@touchbaseautomotive.com.

b) Opt-Out of Marketing

You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link in our emails.

c) Cookies & Tracking

You can adjust your browser settings to refuse cookies. However, some Site features may not function properly if cookies are disabled.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Improve user experience
Analyse website traffic
Personalise content and ads

By using our Site, you consent to the use of cookies. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If we discover that we have collected information from a minor, we will take steps to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be noted at the top.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: info@touchbaseautomotive.com